Last Updated: 23rd January, 2025
Phisk (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use any of our platforms, including Phisk Trips, Nuuviu, Phisk Social, and any other services operated by Phisk corporation (“Phisk platforms”). By accessing or using any of our Phisk platforms, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our platforms:
1.1 Personal Information
This includes information that you provide to us when creating an account or using our services, such as:
- Name
- Email address
- Phone number
- Payment information
- Profile details (such as photos, bio, etc.)
1.2 Usage Data
We collect information about how you use our platforms, such as:
- IP address
- Device type and browser information
- Pages visited and time spent on our platforms
- Activities and interactions on the platforms (e.g., posts, bookings, videos watched)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To process transactions, including payments and refunds.
- To personalize your experience on the platforms.
- To send you updates, promotions, and notifications related to Phisk platforms (you can opt-out of marketing emails at any time).
- To respond to inquiries, feedback, or customer support requests.
- To monitor and analyze usage patterns and trends to improve the functionality and performance of the platforms.
- To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with the following parties:
- Service Providers: Third-party companies that assist us in operating the platforms, such as payment processors, hosting services, and customer support providers.
- Legal Authorities: If required by law, we may share your information to comply with a legal process or request, such as a subpoena or court order.
- Affiliated Platforms: Information may be shared with our subsidiaries and affiliated platforms to provide seamless services across our platforms.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request deletion of your personal data, please contact us at support@phisk.co
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the information we hold about you and ask for corrections if it is inaccurate or incomplete.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Data Portability: In some cases, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at support@phisk.co
6. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Children’s Privacy
Phisk platforms are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice on the platforms. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Governing Law
This Privacy Policy is governed by the laws of Nigeria. Any disputes related to privacy will be subject to the exclusive jurisdiction of Nigerian courts.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@phisk.co
By using Phisk platforms, you acknowledge that you have read, understood, and agreed to this Privacy Policy.